Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Angie Thompson (Ford Transit Custom)
What a great find !! Excellent customer service from Thomas from start to finish. The van is lush with the sports pack added to it and will be great as a camper van. I highly recommend G W Holmes and Son.
Rodger (Ford Fiesta Van)
From the minute you start talking to Thomas you know you are in good hands. Very professional and well run business, nothing is too much trouble and honesty is a huge part of their ethos. Communicating with people in these trying times is never easy, but the whole time I was made to feel comfortable and at ease. Everything was explained and every detail covered. The van arrived on time and in brilliant condition. Hand over was perfect and I would recommend without hesitation. The fact I purchased a van over 300 miles away , never had dealings with company before, yet everything was perfect says it all. Thank you a very happy customer
Ford Transit Courier
First class experience from start to finish, and nothing was too much trouble for Thomas to sort out. The van arrived on time, spotless and as described . Would recommend strongly and would definitely use again if need arose
Could not do enough lovely people thank you so much
Emilio (Ford)
Bought a used van in excellent condition, delivered 200 miles a few days later with zero fuss. Friendly and trustworthy
John Ford Fiesta Van
From the first moment to the sale the service was first class, I spoke to the owner ref my requirements he showed me to a vehicle that he thought would meet my requirements and then left me to my own devices, I looked around the vehicle over the next ten minutes or so and then agreed to buy the vehicle. Never once did anyone pester or pressure me, all questions were answered and everything was explained professionally, MOT, warranty, breakdown etc. The test drive was also conducted in the same manner no pressure and very professional. The vehicle was prepared and delivered by the owner the next day so I could get an early start the next morning when my insurance started. The COVID 19 precautions that had been taken ready for delivery were outstanding all parts of the vehicle that could be touched by the driver were well covered. Having never been to the garage before I did not know what to expect, what I got was an outstanding service from start to finish. Thanks for a prefect sale.
Mrs B Devon
Excellent, customer focused, professional service from a Company with real integrity. We initially enquired about a vehicle which had unfortunately been sold. Thomas told us that he thought he could get another vehicle to our spec. He didn't quibble or persuade us to take something different - he did exactly as we asked and provided a first quality vehicle. We were nervous about dealing with a Company so far away (we're in North Devon) but found the online reviews reassuring and positive. Thomas was patient, reassuring and honest. The vehicle was delivered as promised and we were kept regularly updated. Thomas was easy to communicate with and really cares that we were happy. There was a minor issue on delivery but Thomas was excellent and it was sorted without question or challenge. We couldn't be happier and wouldn't hesitate to use this Company again and recommend them to anybody without reservation.
Mr & Mrs Hunter
When you see family run business this is one of the best. I braught my Morris minor from grandfather Holmes and our 2 cars at present are from grandson Thomas Holmes. Fab service amazing people always go the extra mile. And the wedding cars are awesome. Wouldn't go past this lovley local garage. X
Mr Falandysz
Great garage. Fully recommend
Mr Nimmo
Brilliant service. We bring most family cars to you for MOT & Servicing. Just do not get to popular as we may not get bookings when needed, lol. Very highly recommended by us.
Mark Williams VW Caddy Maxi
Cracking lads to do business with, and never have I ever seen used Van's of such quality, if they say its clean belive me its presented as good as new
John Ford Transit
Really pleased with van I purchased from G WHolmes Thomas was very helpful easy to deal with would definitely use again thanks John
B C Supplies
Took my son and his business partner all the way from Norfolk to purchase 2 vans when we first got there we was offered a drink Tom was such a pleasure to deal with and the vans were spotless and faultless just like he told us over the phone really highly recommend this company and Tom was a great gentleman to deal with nothing was too much trouble, Thankyou Tom 👌😃
B C Supplies Ford Fiesta
Bought 2 Fiesta vans from Thomas here and what a superb service these guys give. Very happy no faults! Thanks
Great service excellent staff, and great prices
Mr Williams
Ist class service. Could not ask for more
Mr Goddard
Good service
We got a nice little van
Me Ellison Peugeot Partner
1st class service & customer care from Thomas, garage staff friendly & very helpful, purchased a peugot van 2 months ago, very pleased, highly recommended garage
Mr Murphy Ford Transit Custom
Just bought a Ford Transit custom from G.W.Holmes. Great, friendly, relaxed company, a pleasure to deal with from start to finish. Great quality clean low mileage vans and Thomas will try to accommodate you with upgrades or extras if needed.
Highly recommended local company, thanks for my cool van
Micheal Hogarth Vauxhall Vivaro
Couldn't recommend G W Holmes any higher . Thomas went out of his way to help me out with a Hire van for my business after mine got stolen . He then got me a new van ... exactly what I asked for within my budget. Thomas is a great bloke and I would never go anywhere else for Van's in the future
Mr Layton Fiat Doblo
I bought a van of thomas 6 months ago,i am over the moon with my purchase ,what a lovely family run business they operate .
Mr Andelin Ford Transit Custom
Thank you Thomas, so pleased I chose this van. 5 star service from start to finish and highly recommend you for quick turn around, offer of hire van etc. to keep me on the road when my previous van failed.
Bri & Jan Summerset Ford Transit
Hi Thomas and Steven,

the car ran perfectly. And of course the van did as well.

Woke up this morning and I have a VAN, not some poncy caravan, so today I pick up some stuff! Don't think that will be allowed to exist for long though when Jan sees it dusty.

we decided to run for home last night, Jan now knows how to drive the van! Arrived at 0100hrs.

thank you both for all your help, sorry to give you that problem. Steven hit it on the head, has to have been an airlock, there was no loss of water, no spitting water out the back and no more sign of blue smoke. I learnt that there are bleed points on the system but that is something that I hope I never need to know again.

We were very impressed with the town of Bishops Aukland, lovely market area.

Thank you again

many many regards

bri and Jan xx (from Jan, not me mate)
Ford Transit
Bought a van from this dealer and couldn't fault them. Thomas Holmes was a pleasure to deal with.
I got a great vehicle at a fair price and the service I received was second to none. Would highly recommend to anyone.
Stevie Scotland (VW Caddy)
Drove down from scotland to pick up a white caddy van .exactly as described ,serviced and RAC checked as well as free RAC cover ,Thomas was very helpful ,no sales pressure ,van a cracker ,very pleased will be back ,cheers Thomas .great garage . Stevie watson ,scotland .
Mr Griffin
Over the years I have travelled far and wide to buy used vehicle\'s but I have to say that the purchase i made from you has been the best ever ,with excellent professional service thankyou very much I will recommend you to anyone
Source =
Steve Lister Hyundai
Very good, family run business. Travelled a long way to buy a car from them and we got a top class service, couldn't do enough for us. Highly recommended.
Carol Gash Vauxhall Corsa Automatic
Fantastic service at gwholmes. Highly recommended if you're looking for another car . Thanks Thomas and team.
Ford Transit (Belfast) Mr McAllister
Bought a van from gw holmes..i was an overseas buyer.and Thomas gave me a very true description and condition of the vehicle over the phone.i bought the van.but it needed a few extras fitted to it so it would be, when I received it ,be ready to go to work...not a problem to this company..thomas dealt with it all..the van was delivered to a port in scotland for me by Thomas's dad a real nice guy and with fuel put in the tank for me, And when I seen the was way above what I fact brillant..i can't thank g.w.homles enough..and as for Thomas.. he went above and beyond for this day and age..this is a rare honest and truthful dealer...i would have no hesitation in buying from g.w.holmes again..a big thank you again.happy customer from belfast👍
Fiat 500
Credit where credit is due! Massive thanks to Thomas for taking the time to sort my daughter's car today. Always receive such a wonderful service, nothing is ever too much trouble. We really appreciate all your help. A 'fabulous' little garage, will definitely recommend 👌
🌟🌟🌟🌟🌟 Five star service every time XxX
Jay (Autotrader)
We all get a bit worried when buying a second hand car but I heard a lot about this garage G.W HOLMES & SON so I followed them on Facebook. took a look down after we seen a family car we liked. After a few minutes of looking around I was approached by the sales manager. I pointed out the car I was interested in and he talked me through everything and at no point did I feel pressured in to buying it. had a test drive and bought the car and came with great warranty. They are a m.o.t test centre with in-house fully qualified mechanics so any problems just contact them. Excellent customer service. I would recommend this garage to anyone.
Sandi (Mini)
I work as a community staff nurse and rely solely on my car for work, my clutch had decided to fail me and I had taken it to GW Holmes to have repaired as it was local to where I live. Thomas took my history and had given me a rough timeframe of repair. To my surprise my car was ready quicker than expected, he knew I was stuck to pick the car up so he went above and beyond and had it dropped off to me as he knew I needed and relyed on my car. I lost no working time due to this and can't thank him and his team enough. I can't recommend this garage enough. Not overpriced and very professional, I can see why there have been an established family run company for many many years. Every customer is important to them and I felt that. Great customer service experience and I won't go anywhere else now.
Land Rover Freelander
Just wanted to say thank you again, in love with the car now I'm fully used to it customer service was fantastic very pleased with everything
Miss Franey (Hyaundai I10) RAC Approved dealer System
"Absolutely brilliant service. Staff were very friendly and helpful and kept the whole process completely stress free. They MOT'd the car just before I picked it up, filled the tank and even put my car mats in for me. Would definitely recommend. "
Rachel Mini (Autotrader)
Amazing customer service from a very helpful, honest and reliable dealership. I cannot fault them in any part of my dealings with them. I would highly recommend to anyone.
Georgia Vauxhall Corsa
What a great family run business! Thomas himself is the best at what he does, so helpful and honest. After plenty of expierence with poor cars and dealerships, it was a massive relief to find this company is all about customer service and experience. Would definitely reccomend this company
Michelle (Autotrader)
Outstanding service! Local family run business and the personalised service received reflects this. Was recommended here by a friend as these guys specialise in low mileage vehicles. Ecstatic with the deal I received & I love my new car! Thank you very much!!! Would recommend to anyone.
Jayde (Autotrader)
I was looking to buy a car and getting fed up of pushy sales men with the sales patter n spiel. When I came across G W Holmes & Son A fantastic dealership. The sales person is a true asset to the place creating a relaxed atmosphere. Putting you at ease. I will definitely be using G W Holmes & Son again. Thumbs up from us guys.
John Ford Transit
Absolutely recommend G W Holmes and Son Everyone was incredibly helpful and friendly (even when they were standing out in snowy cold weather!) Our sales person, Thomas was really knowledgeable and informative. We had a great test drive and put down a deposit for same car afterwards. Thank you to all involved!
Anthony (Ford Transit Custom) Autotrader
I've just bought a vehicle from G W Holmes & Son and can honestly say after years of buying cars and vans this is the most honest person I've dealt with , the vehicle is exactly as advertised and was in excellent condition , he is very knowledgeable person about the motor trade but does not push you into anything its a shame all motor vehicle dealers are not like him , I would reccomend G W Holmes & Son to anyone .. thank you again
Mr Blake Honda CR-V
Excellent family business, bought a Honda CRV, couldn't be more pleased from start to finish! Thomas is a real gent and nothing is too much trouble and he's not pushy. Real family run atmosphere. If you're worried about spending your hard earned cash on a banger, don't be - 100% great experience."
Mr Box Ford S Max (Delivered to Birmingham)
Friendly guys, very helpful and went out of there way to make me happy
David C3 Picasso
"Bought a Citroen Picasso, given a good trade - in price on my Peugeot Partner. Citroen is superb, never been so pleased with a car. The young man who dealt with us was a pleasure to deal with, very efficient, knowledgeable and friendly. It's rare to see such customer service nowadays, this is a genuine family run business ,you will be well looked after here. Highly recommended. - Thank you."
Ben Ford Transit Connect
I purchased a Ford Transit Connect from Thomas at G W Holmes & Son and I have to say I had a great experience from start to finish.
PRE-SALE...After a test drive I asked for a few minor points to be addressed before purchase and Thomas agreed without question.
DURING...We agreed a day to collect and when I returned Thomas put the van up on the ramp and showed me all the work had been done, he'd put 12 months MOT on it and even put in a full tank of diesel!
AFTERSALES...A couple of days after getting the van home I had an unforeseen problem with it and again Thomas could have not been more helpful, I booked it in to my local garage and Thomas liaised with them and paid for all the work to be carried out.
Thank Again 👍
Mr Straughton
Fantastic to deal with, open and honest, outgoing and accurate with the description of the car. They even delivered the vehicle to me and it wasn't an issue or too much trouble. Car was mot'd and serviced prior to me getting it and all went smoothly. Would highly recommend this dealer."
Mr Taylor Fiat 500
Comprehensive vehicle knowledge
Mrs Pattison Fiat 500
No pressure sales very helpful. There was a problem with the car after purchasing but contacted and took in for repair straight away with out any problems
Vanessa Slade Isle of Wight
Thank you to Thomas for selling me my lovely car, and for arranging transport to the ferry terminal in Southampton, so that I could take it home to the Isle of Wight! Thanks also to Graham, for being the transport! Not the easiest journey! Can\'t recommend highly enough! Very satisfied!
Maria Ford Focus
I would just like to say a big thank you to Thomas at G.W.Holmes and Son. Picked up my new car today. Service was fantastic and I feel confident he will have me as a loyal customer in the future. Would highly recommend.
Amanda Vauxhall Astra
Purchased a Astra, Thomas was a great help and even helped me tax the car. I Would highly recommend this garage to anyone
Mrs Jackson Nissan Note
Thomas holmes went out his way to meet my needs
Mr Wolff Ford Fiesta
Excellent attention and a rapid, satisfactory conclusion. Bob Wolff
Mr Bryce Vauxhall Insignia
I've just bought a car from Thomas, the service was very friendly and helpful. I highly recommend them!
Charlotte Vauxhall Corsa
Had my car three month..salesman Thomas is Such a good help and will help you with any problems Recommend this car shop to anyone!!
David Geener Renault Clio
Just bought a 60reg renault clio.... service was excellent.... salesman called Tom.. .. I'd recommend everyone to use them... very happy.. .
Mr Legge
I have dealt with Holmes's Garage for over 30 years buying petrol and hiring vans ect but I have just purchased my first car from them carnt praise them enough first class service Thomas
Paul Mounsey Ford Fiesta Diesel
excellent service from 1st visit to picking up my new car would highly recommend any one looking for a new car to take a visit
Heather evans
I picked my new car up today and the service I received was fantastic nothing was a problem fir thomas even did the paper work I would highly recommend to friends and family can't thank you enough x
Bill Holmes Ford Fiesta
I really couldn\'t fault the service that I received from Thomas. As I was buying the car for my elderly father-in-law who lives some distance away from me it was important that the car was sound. If my experience was anything to go by I cannot fault the service and the quality of the vehicle. I would recommend this garage to anyone looking for a quality used car and a service to match
Mr and Mrs Griffin Renault Clio
Hi Thomas l\'d just like to thank you very much for the Renault Clio you delivered for us on Tuesday it\'s was abit of a gamble buying it when l\'d never set eyes on it but it was gamble worth taking anything was just as you said absolutely made up with it, great service from you and your Dad would recommend to any one , buy with confidence Rob ( Cheshire)
Bridget Strawbridge Ford Fusion
I've just had the best car buying experience ever. Thank you.
To anyone reading this..... I've been looking for the right car since mine was written off last year (when I wasn't even in it) and searching for a replacement has been a nightmare. To cut a long story short, we finally found the right car on-line at G.W Holmes & Son's garage in Durham... and they have just delivered it all the way to Shaftesbury in Dorset. The car ended up being a better price including delivery than buying the same car (same age, mileage etc) locally.
The main thing though, has been the service. It has been second to none and I am being truthful when I say we would look first at this garage when we next need a car, wherever in the UK we live.
It's so nice to find a (family) business with good old fashioned values that you can trust.
I don't usually leave feedback on things I buy, because I'm too pushed for time, but this was too good an experience not to write about!
Thank you G.W.Holmes & Son Quality Used Cars
Julie Anne Vauxhall Corsa
Can't thank you enough helping me buy my car. Got to say the quality and custom service is fantastic. Helped with every aspect even down to paperwork.Will be coming back that's for sure. Thank you so much :)
Owen Peddelty Vauxhall Astra
I recently bought a car from the garage and it's absolutely great, immaculate inside and out, I couldn't pick a fault anywhere with this car, as well as the quality of the car the customer service I received was top notch, I would recommend anyone who is looking for a car to come here
Citroen Piccasso
Over the moon with our new car great condition and the mileage was amazing great place for a low mileage quality car
John Toyota Yaris
All vehicles exceptionally well presented Thomas also housed the car for us until Christmas eve so as we could give it to our son on Christmas top garage
Jack Andrews Peugeot 107
Many Thanks for the excellent service anyone after a used car this is the place to go Safe, Trusted and honest at all times Thanks Thomas
Megan Goodwin, VW Polo
Great Service
Sarreh Hutchinson
Got our car last week and we are over the moon with it fantastic friendly and reliable service, Will defo be back carnt thank you enough
Jean MacRae
My car was delivered very promptly this morning up to the Scottish Highlands. Excellent customer service, A pleasure to do business with carnt thank you enough.
Devon Suzuki Swift
As a first time car buyer I couldn't be happier with this Garage or recommend the team there more highly!! I have experienced brilliant service from buying the car to any little thing now!! It's 100% worth looking here if you're after a car/have any problems with your own, they're all absolute stars!! Definitely would buy another car from here in the future!
Sandra Vauxhall Corsa Automatic
After such a struggle to find a good automatic car I visited the garage he opened up for me on a Sunday morning as that was the only time I could get down and on the Monday night he delivered me the car with 12 months MOT and they had serviced the car for me absolute pleasure to deal with made my whole process so relaxing and hassle free THANKYOU 5*****